The foundation of High AQ is the ability to provide six answers (High AQ Practice 1).  My AQ is a series of articles that feature business executives that provide six answers to important topics and questions.

Jim Naro is a Predictive Index Partner and Business Partner of Customer Centric Selling. Jim cares about his clients. So often caring is an empty-phrase.  Not for Jim. He has six answers to demonstrate he cares for his clients.

Each answer by itself relates to a specific question. If you take all the answers together, it is the cumulative and reinforcing aspect of the answers that communicate authenticity.

​Being a Leader in the past was so much easier.
All you had to do was say “do what I say, or you know where the door is?”
You may have worked for a manager who even said those words.

Fortunately, today’s workplace is a little more collaborative and consensual where employees are given an opportunity to ask questions when they are being asked to do something new or change the way they work.
For all the good this approach brings in terms of employees engagement and buy-in to the organization, it puts a lot of extra pressure on the Manager.
In fact, most leadership training focuses on the importance of a manager asking great questions and using models such as GROW coaching.
However, there is a little training to help Leaders know how to answer in a way that increases buy-in to what is being asked and results in behavioural change.
 
In this podcast, you will hear about

• What is Answer Intelligence?
• What are the 6 ways you can answer any question?
• How to apply the framework to back to office conversations
• Why building a portfolio of answers will reduce the pressure you feel when in challenging conversations.